Stuart Weitzman
Stuart Weitzman Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stuart Weitzman has 1.9 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fast delivery, Years ago they made real good sizing shoes.
Cons: Condescending no help depending on who answers phone, Sizing do not match their suggested uk sizing.Recent recommendations regarding this business are as follows: "If your returning an order it’s a nightmare", "After 9 phone calls. I was basically ignored. They kept saying sorry we cannot escalate your problem. I would not buy from them again.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stuart Weitzman has 1.9 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fast delivery, Years ago they made real good sizing shoes.
Cons: Condescending no help depending on who answers phone, Sizing do not match their suggested uk sizing.Recent recommendations regarding this business are as follows: "If your returning an order it’s a nightmare", "After 9 phone calls. I was basically ignored. They kept saying sorry we cannot escalate your problem. I would not buy from them again.".
Review authors value the most Discounts and Special Offers. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Employee complete
- Fast delivery
- Condescending no help depending on who answers phone
Preferred solution: A credit for perfectly unworn shoes. They were bought in March. Tried on yesterday and had problems with the fit.
User's recommendation: If your returning an order it’s a nightmare
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Verified Reviewer | Milan, LombardyHave not received a refund - Order ID 00754155
Stuart Weitzman contacted me by email three weeks ago and said they thought I was refunded. They stated they would check with their refund department and ask them to refund the £750.
I chased a week ago to find out the status of the refund but heard nothing further. Stuart Weitzman has not refunded me for the unworn boots as of 5 January 2023.
- Years ago they made real good sizing shoes
- Sizing do not match their suggested uk sizing
Preferred solution: Full refund
User's recommendation: After 9 phone calls. I was basically ignored. They kept saying sorry we cannot escalate your problem. I would not buy from them again.
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